Expert Dental Care Professional

2 weeks ago

Perth, Western Australia beBeeCoordinator Full time $74,000 - $98,000
Senior Treatment Coordinator Role

We are seeking a highly experienced and motivated Senior Treatment Coordinator to join our specialist dental team.

The successful candidate will work closely with our senior dental team, guiding patients through their treatment journey, explaining plans, costs, and options. They will also act as the main point of contact for complex or multi-stage cases and support junior coordinators.

This is an exciting opportunity for a skilled professional to contribute to high-level patient care strategies and continuous improvement across the practice.

  • Key Responsibilities:
  • Present and coordinate treatment plans with clarity and empathy, including cost discussions, payment options, and follow-ups to support patient acceptance.
  • Act as the key contact for complex or multi-phase treatments, ensuring seamless scheduling, communication, and continuity of care.
  • Collaborate with clinical and management teams to improve workflows, monitor treatment acceptance, and enhance patient satisfaction.
  • Contribute to marketing and patient engagement efforts to support practice growth.
Required Skills and Qualifications

To be successful in this role, you will need:

  • 3–5 years' experience as a Treatment Coordinator in a dental or healthcare setting (private practice experience preferred).
  • Experience in implant-focused practices is highly regarded.
  • Solid understanding of dental procedures, terminology, and treatment workflows.
  • Strong background in patient communication and customer service.
  • Skilled in managing sensitive financial discussions with empathy and professionalism.
  • Exceptional attention to detail, with the ability to multitask in a dynamic environment.
  • Proficiency in dental practice management software (e.g., similar systems).
Benefits

This role offers:

  • Career Growth: Opportunities to develop your skills and advance your career.
  • Team Environment: A supportive, friendly work culture where your contributions are valued.
  • Independence & Flexibility: The chance to manage your day-to-day tasks with autonomy.
  • Industry Learning: Access to ongoing training and the opportunity to learn from dental industry leaders.

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