
Financial Services Liaison
7 days ago
We are seeking a skilled Client Service Associate to support our clients' financial needs.
Job DescriptionThis is an excellent opportunity for a detail-oriented and client-focused individual to join our team in supporting clients' financial journeys. Our firm is renowned for its outstanding culture and down-to-earth approach, providing a unique work environment for those who value professionalism and collaboration.
About the BusinessThe business has built a strong reputation for delivering tailored solutions to meet clients' unique needs. They foster long-term relationships with their loyal and expanding client base, offering comprehensive and holistic financial advice.
About the Role- Deliver exceptional client service by handling calls, emails, and queries with professionalism and care.
- Work behind the scenes to coordinate with fund managers, product providers, and ensure implementation runs smoothly.
- Maintain accurate client records and investment data in Xplan.
- Coordinate client meetings and manage diaries to maintain efficiency.
- Prepare applications and liaise with product providers and fund managers.
- Be part of delivering an outstanding client experience from start to finish.
- A solid background in financial planning with comprehensive knowledge of industry practices, products, and compliance requirements.
- Proficient in XPLAN.
- Outstanding communication abilities both written and verbal with meticulous attention to detail.
- Excellent organisational skills with the ability to juggle multiple priorities and deadlines effectively.
- An individual who thrives in a team environment and possesses natural people skills.
- A passion for delivering exceptional service and nurturing client relationships.
- Advanced Microsoft Office capabilities.
- RG146 or a relevant tertiary qualification and/or relevant experience.
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