Training Operations Coordinator

3 weeks ago


Mackay, Queensland, Australia Mastermyne Full time
About the Opportunity

This is an exciting opportunity to join MyneSight as a Training Operations Coordinator. In this role, you will be responsible for managing and scheduling all training requests from initial client contact through to confirmed booking and scheduling of trainer assessors.

As a key member of our team, you will work effectively across other functional support teams in administration, instructional design and compliance to deliver quality and timely training to our clients.

You will provide accurate costed quotations for prospective work, manage the end-to-end process of booking and scheduling training across the MyneSight business using online system aXcelerate, and be the first point of contact for all training enquiries.

About You

We are looking for a passionate administrator who thrives in fast-paced environments where you need to juggle multiple priorities with competing deadlines.

You should pride yourself on being the solution to any problem and be constantly on the lookout for opportunities to improve to ensure best practice is always offered.

You have excellent communication and interpersonal skills, and have built a strong professional network over the years.

Required Skills and Qualifications
  • Prior RTO experience and VET Industry knowledge is preferred
  • Experience using a Student Management System and VET reporting
  • Student enrolment processes, including data entry and preparing correspondence
  • Experience in computer applications, including word processing, spreadsheets and emails
  • Understanding of and experience in all aspects of administration
  • The ability to work as a team but also unsupervised
  • High level of time management and organisational skills as well as problem-solving techniques
Benefits
  • 100% reimbursement for the cost of approved courses and study
  • Paid study days for university study
  • Metarock tailored leadership programs
  • 2 Year anniversary watch + gifts for additional years of service
  • Baby Benefit, Mum's baby bonus & Secondary Caregiver's new arrival leave can help parents support their family
  • A Bloody Great Cause, be rewarded by Metarock each time you reach a Red Cross Blood Donation Milestone
  • Hospital Help, have $250 contributed towards your private health hospital excess
  • Business improvement, safety and innovation rewards
  • Family Christmas parties
  • Employee Christmas gifts
  • Group Income Protection Insurance, discounted premiums for Metarock employees
  • Reimbursement for prescription safety glasses ($350)
  • Salary Packaging
  • Motor Vehicle Novated Leasing
  • Employee Assistance Program (EAP), well-being assistance that's free for all the family
  • Emergency shelter accommodation and paid domestic violence leave
Estimated Salary

$60,000 - $80,000 per annum, depending on experience


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