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NDIS Specialist Support Coordinator
2 months ago
Mercy Community is seeking an experienced and passionate Specialist Support Coordinator to join our team. This is a Permanent Full-Time position based in our office with travel to participants required at times.
Key Responsibilities- Provide supports, coordination, and assistance for NDIS participants of higher-level complexity, including managing challenges in their support environment and overcoming complex barriers that affect participants' ability to access and maintain supports.
- Support and communicate directly with participants, their families, and other support networks to provide information and understanding of their NDIS plan.
- Connect, establish, and maintain participants with support services to pursue and achieve their goals.
- Plan and coordinate participants to access support services in accordance with their NDIS funds/budgets.
- Advocate for and support participants to communicate their goals and aspirations to their stakeholders and the National Disability Insurance Agency (NDIA).
- Complete and provide reports to the NDIA with outcomes and success indicators relating to the participants' plan/goals.
- Deliver Specialist Support Coordination/Complex Support Coordination in line with the NDIS Quality and Safeguards commission guidelines/requirements.
- Experience as a NDIS Specialist/Support Coordinator (highly desired).
- Experience with preparing and submitting documentation such as reports, case notes, tenders, etc.
- Exceptional customer service skills, both written and verbal.
- Hold a qualification in a relevant field to Disability, Community, or Healthcare Services (highly desired).
- Hold a current Queensland Blue Card (or willing to apply).
- Hold a current NDIS Workers Screening Clearance (or willing to apply).
- Hold a current QLD Drivers Licence and have your own vehicle (mandatory).
Mercy Community is a Catholic not-for-profit organization that provides a wide range of services supporting families and young people, people living with a disability, and the elderly. Our work is driven by our core values of Compassion, Integrity, Dignity, and Empowerment.
As a member of our team, you will have access to some fantastic benefits, including:
- Increase your take-home pay through the use of generous salary packaging.
- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need it.
- Provide you and your immediate family with free, professional, and confidential counselling services.
- Annual influenza and/or other vaccination reimbursements.
- Pay bonuses for successful employee referrals.
- Cash out or purchase annual leave and take advantage of extra leave entitlements.
