Tyre Product Specialist

3 days ago

Perth, Western Australia beBeeProduct Full time $60,000 - $120,000
Job Description

As a technical support specialist, you will play a crucial role in promoting and selling high-performance tyres to existing and potential customers.

You will work closely with colleagues to optimise tyre selection and use of iTrack to satisfy customer requirements.

Conducting presentations or technical training on tyres or iTrack for customers or BMSA personnel is also an essential part of the job.

Troubleshooting technical and operational issues for customers and BMSA personnel, identifying new product opportunities, and planning, organising, conducting and summarising field trials are also key responsibilities.

Additionally, you will assist the sales team in monitoring and maintaining tyre performance guarantees and product warranties.

Developing and maintaining a database to improve market intelligence and assisting the sales personnel in forecasting, planning and strategy of tyre and iTrack sales are other important tasks.

Required Skills and Qualifications
  • Completed tertiary qualifications in engineering or a similar discipline.
  • Previous experience or exposure to technical support within OTR tyres or heavy industry.
  • Demonstrated ability to analyse problems, think critically and provide effective solutions.
  • High-level data analysis and manipulation skills.
  • Strong commitment to safety of yourself and others.
  • Ability to travel frequently (25-40%) and hold a valid driver's licence.
  • Current work rights in Australia.
Benefits

This role offers a unique opportunity to work with a leading organisation in the tyre and mining services industry.

As a technical support specialist, you will have the opportunity to develop your skills and knowledge in a dynamic and challenging environment.

You will be working with a team of experienced professionals who are passionate about delivering excellent results.

The successful candidate will be offered a competitive salary package and opportunities for professional development.

Others

Excellent communication and interpersonal skills are essential for this role.

Ability to work effectively in a team environment and build strong relationships with customers and colleagues is critical.

Proven problem-solving and analytical skills are also highly valued.

Knowledge of Excel, PowerBI and other analytical tools is desirable.

Exposure to RAD methodology, Python coding and other capabilities is also beneficial.

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