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S&S Banking Consultant, Runaway Bay QLD
2 months ago
We are seeking a highly skilled S&S Banking Consultant to join our team in Runaway Bay QLD. As a key member of our team, you will be responsible for providing exceptional levels of sales and service to our customers, delivering customer-obsessed service that drives customer satisfaction and first call resolution.
Key Responsibilities- Deliver timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and/or online channels.
- Demonstrate the ability to listen, build trust and ask the right questions to exceed customers' expectations and improve customer outcomes, resulting in strong NPS outcomes.
- Contribute to a team culture that is balanced across people, customer, risk and performance.
- Ensure compliance with all internal policies and procedures and external requirements, including legislative requirements such as Privacy and FSRA as well as the Underwriting Guidelines.
As a S&S Banking Consultant with ANZ, you will have the opportunity to work in a dynamic and supportive team environment, with access to a range of training and development opportunities to help you grow and succeed in your career.
We are committed to building a workplace that reflects the diversity of the communities we serve, and we welcome applications from everyone. If you are a candidate with a disability or access requirement, please let us know how we can provide you with additional support.
