Resort Operations Manager

2 weeks ago


Sydney, New South Wales, Australia YHA Australia Full time

Located in the heart of Thredbo Village, YHA Australia offers a unique opportunity for a Resort Operations Manager to lead our team and deliver exceptional guest experiences.

With stunning mountain views, cozy accommodations, and a vibrant community, this role is perfect for a self-motivated and adaptable leader who thrives in a fast-paced environment.

About the Role
  • Leadership: Lead and motivate a diverse team, fostering a positive and supportive work culture.
  • Guest Experience: Deliver exceptional guest experiences by ensuring high standards of cleanliness, safety, and service.
  • Financial Management: Manage budgets, control costs, and maximize revenue.
  • Operations: Oversee day-to-day operations, including housekeeping, front desk, and maintenance.
  • Marketing and Sales: Implement effective marketing strategies to attract guests and increase occupancy.

The ideal candidate will have:

  • Proven leadership experience in the hospitality industry
  • Strong financial acumen and business management skills
  • Excellent communication and interpersonal skills
  • Passion for travel, adventure, and sustainable tourism
  • Ability to work independently and as part of a team

We offer a competitive salary of $80,000 - $100,000 per annum, plus professional learning and development opportunities, health and wellbeing initiatives, and access to benefits and discounts as part of YHA's national network.

This is an exciting opportunity to join a dynamic team and take on a leadership role in a unique and challenging environment. If you are passionate about delivering exceptional guest experiences and leading a diverse team, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate.



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