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Virtual Travel Consultant

1 week ago

Sydney, New South Wales, Australia Everi Pty Full time

Everi Pty offers a unique opportunity to work as a Virtual Travel Consultant. This role involves providing exceptional customer service, planning and booking travel itineraries, and communicating with clients to ensure a smooth travel experience.

Job Responsibilities
  • Serve as the primary point of contact for customers, offering premium concierge-level service from start to finish
  • Respond promptly to customer inquiries via phone, email, or online travel submissions
  • Research and book domestic and international travel packages, including air, hotel, tours, and ground transportation
  • Build relationships with top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, and Delta
  • Become familiar with multiple web-based booking engines and travel resources
  • Pricing and cost calculations for changes or added trip fees
  • Provide electronic tickets and process credit card payments over the phone

Key Qualifications

  • No prior experience is necessary; comprehensive training will be provided
  • Excellent communication and interpersonal skills
  • Strong organizational abilities with the capacity to prioritize and multitask
  • Fluency in English is essential, with multilingualism being a significant advantage
  • Effective sales and negotiation skills

Benefits

  • A flexible schedule allows for remote work and a better work-life balance
  • Personalized website opportunities for professional representation
  • Daily training sessions to stay informed about industry developments