Quality Assurance Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeAssurance Full time $106,025 - $117,363
Quality Assurance Specialist

This role offers a unique opportunity to enhance quality assurance skills and contribute significantly to the delivery of high-quality social housing maintenance services in NSW.

Homes NSW aims to deliver quality social housing to 262,000 tenants across NSW, empowering them to live fulfilling lives and achieve their potential in inclusive communities.

The Compliance Program team is responsible for managing programs such as PAS/DPAS, Fire Safety, and Change of Use. Key activities include confirming sites for inclusion in programs, delivering surveys through IT systems (4000 per month), conducting random audits, receiving enquiries, and triaging requests to other Housing Portfolio teams.

Main responsibilities involve planning and conducting Quality Assurance and onsite audit inspections on various programs, issuing audit findings and reports, and collaborating with service providers for continuous improvement.

This requires statewide travel, including overnight stays for onsite audits.

Your Role

You will meticulously plan and execute QA site and desktop audits using computer-aided auditing techniques (CAAT) and traditional methods.

Responsibilities include generating audit reports to identify non-compliances, preparing audit plans using data stratification and sample extraction methods, coordinating inspection schedules, and closing out audit findings.

You will also play a crucial role in training and accrediting external service providers, ensuring consistent resource inductions, providing advice on compliance and upgrade programs, and offering guidance on internal control.

Key Skills and Qualifications

  • Sound understanding of data analysis and reporting.
  • High-level skills in Excel and specialist software used for computer-aided auditing.
  • Tertiary qualifications in a related discipline or equivalent knowledge, skills, and experience with demonstrated commitment to ongoing professional development.
  • Current Driver's License.

What We Offer

  • A challenging and rewarding career.
  • Flexible, autonomous work environment.
  • Competitive pay and conditions.
  • Training and development opportunities.
  • Health & Wellbeing and Employee Assistance Programs.

This is an opportunity to make a real difference working collaboratively with agencies and community partners to improve lives and realise potential.

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