Centre Leader

4 weeks ago

Brisbane, Queensland, Australia Pacific Smiles Group Full time
About These Opportunities

Join Pacific Smiles Group, a rapidly growing professional company with a collaborative team culture and a passion for delivering quality customer service.

Key Responsibilities
  • Lead the team to success by utilising genuine passion for delivering quality customer service
  • Manage one of our industry leading dental centres and contribute to the company's growth
  • Deliver daily operations efficiently and effectively, ensuring the highest standard of patient care and satisfaction
About Your Duties and Responsibilities

As a Centre Leader, you will be responsible for:

  • Financial Management: Budgeting, invoicing, and expense monitoring of the clinic as well as growth opportunities
  • Patient Experience: Ensuring the highest standard of patient care, satisfaction, and safety
  • Clinical Compliance: Guaranteed adherence to applicable medical regulations, privacy legislation, and practice policies
  • Team Leadership: Recruit, train and manage a team of Dental Assistants, supporting their learning and development opportunities
  • Managing and maintaining stakeholder relationships including patients, Dentists, Health Funds and local suppliers
  • Setting and meeting key performance indicators within agreed budgets for the centre
  • Roster management including labour ratios and budgets
Our Benefits

Pacific Smiles Group employees are recognised and rewarded for their contributions, and there is a strong emphasis on career and professional development.

You will enjoy a range of perks:

  • On the job mentoring and coaching, reward and recognition programs
  • Attractive salary with bonuses and access to corporate fitness program
  • Rapid company growth ensuring job security and continual professional success
Your Skills and Attributes

You are a dedicated and true management professional who wants to utilise your capabilities to add value to our business and build a career with us.

Key skills and attributes:

  • Dental or medical knowledge/experience is highly regarded, but experience outside the industry will be considered
  • Leadership skills including the ability to motivate others and build relationships quickly
  • Demonstrated experience in effective people management including coaching, mentoring, performance management and recruitment
  • Solid business and commercial acumen with experience in working to set targets, KPI's and rostering

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