Customer Service Ambassador
1 week ago
We are seeking an exceptional individual to join our team as a Customer Service Ambassador at dusk, where you will be responsible for delivering outstanding customer experiences and driving business growth.
About the Role:
- As a Customer Service Ambassador, you will be the face of dusk, providing exceptional customer service and support to ensure customers have an enjoyable shopping experience.
- You will be working in one of 140+ dusk stores across Australia and New Zealand, with opportunities to grow and develop your career.
Key Responsibilities:
- Deliver exceptional customer service, ensuring customers leave our stores satisfied and engaged.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
- Utilize your product knowledge to provide customers with expert advice and recommendations.
- Maintain a visually appealing store environment, adhering to company standards and guidelines.
- Participate in ongoing training and development programs to enhance your skills and knowledge.
About You:
- You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- You are a team player, willing to go above and beyond to support your colleagues and achieve team goals.
- You are passionate about delivering exceptional customer service and exceeding expectations.
- You are eager to learn and grow, with a willingness to take on new challenges and responsibilities.
Benefits:
- A competitive salary range of $60,000 - $80,000 per annum, depending on location and experience.
- A generous team member discount on dusk products, allowing you to enjoy our candles and homewares at a discounted rate.
- The opportunity to participate in dusk's monthly bonus program, providing additional financial rewards for achieving sales targets.
- Ongoing training and development programs, designed to enhance your skills and knowledge and support your career growth.
Why Work at Dusk?
Dusk is a dynamic and growing company, committed to delivering exceptional customer experiences and driving business growth. As a Customer Service Ambassador, you will have the opportunity to work in a fast-paced and supportive environment, with a focus on teamwork and collaboration. If you are passionate about delivering exceptional customer service and exceeding expectations, we encourage you to apply for this exciting opportunity.
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