Career Growth Opportunity
3 days ago
We are a proud part of the ANZ Group, dedicated to supporting the financial wellbeing of our million+ customers. Our team members' wellbeing is a top priority, and we offer a range of benefits and support resources to create a healthy work-life balance.
Job OverviewThis role offers a chance to grow and be successful in retail lending, with a focus on providing quality credit & risk solutions for customers through the fulfilment of home lending. You will play a significant role in enabling the business to continue to grow the retail lending portfolio, customer connectivity, and NPS rating.
Key Responsibilities- Provide quality credit & risk solutions for customers through the fulfilment of home lending whilst enhancing the customer experience of the lending journey end to end.
- Identify client needs and opportunities to be appropriately referred to an established network of specialist lenders within Suncorp Bank.
- Assist the Branch to manage relationships with customers within their assigned portfolio.
- Attend to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
To succeed in this role, you will ideally bring:
- Tertiary qualifications in business, commerce, banking, and/or finance.
- Demonstrated experience in roles requiring growth and retention of a customer base.
- Demonstrated experience in Home or Personal Lending.
- Demonstrated capacity to adapt to a changing environment.
- Demonstrated customer focus.
The estimated annual salary for this role is approximately $85,000-$110,000 AUD, depending on your experience and qualifications.
BenefitsWe offer a range of benefits, including flexible work arrangements, remote work options, and a comprehensive employee assistance program.
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