HR Support Specialist

3 weeks ago


Kemps Creek, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time
About the Role

We are seeking a highly motivated and organized HR Assistant to join our team at Amazon Commercial Services Pty Ltd. As an HR Assistant, you will play a critical role in supporting our HR operations in a fast-paced Fulfilment Centre environment.

Key Responsibilities
  • Provide exceptional customer service to employees across a range of human resources, benefits, and payroll topics.
  • Manage cases, projects, and partner relationships with varying degrees of complexity.
  • Ensure that employee documentation is complete and accurate.
  • Act as a Subject-Matter Expert for customers, escalating as appropriate.
  • Provide training and guidance on policies, processes, and systems to customers and team members.
  • Create and distribute standard communications.
  • Audit and analyse key findings.
  • Lead process improvement initiatives.
  • Develop suggestions for improvements to maximise value of resources.
  • Adhere to strict confidentiality standards.
Requirements
  • High school or equivalent.
  • 6+ months of Human Resources experience.
Preferred Qualifications
  • Knowledge of Microsoft Office including Outlook, Word, and Excel.

Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


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