Hospitality Experience Specialist

2 weeks ago

Mission Beach, Australia beBeeCustomer Full time $45,000 - $63,000

Unlock Vacation Experiences

Are you passionate about creating unforgettable moments for travelers?

This dynamic role is perfect for energetic individuals who thrive in a fast-paced environment.

As a Guest Experience Host, you will be responsible for managing daily operations, welcoming and checking in owners and guests, while providing helpful information about local attractions and resort offerings.

You will engage with guests to generate interest and appointments for our sales teams via livestream sessions.

This role offers great career development opportunities, discounted hotel stays across Australia, Fiji, and New Zealand, and a friendly team in a stunning location.

To succeed in this role, you will bring:

  • Previous experience within a similar position
  • A genuine passion for customer service and the local area
  • Excellent communication and interpersonal skills
  • Enthusiasm, self-motivation, and a positive attitude
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (e.g., Hirum, Fidelio, Opera) is advantageous
  • The ability to recognize and solve problems in the workplace
  • Flexibility to work a variety of shifts, including nights, weekends, public, and school holidays

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