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Client Services Key Accounts Specialist
2 months ago
We are seeking a highly skilled and motivated Client Services Key Accounts Specialist to join our team at oOh Media. As a key member of our client services team, you will be responsible for ensuring that our services meet the client's requirements and providing administrative support to our sales representatives.
Key Responsibilities- Ensure all jobs are accurately entered into our system with all required information for production and invoicing purposes
- Assist with setting production schedules to ensure timely delivery of products
- Provide exceptional customer service to current and prospective clients
- Answer phone calls and greet visitors
- Provide administrative support to sales representatives
- Liaise with internal print, finishing, and shipping departments
- Ability to multitask and handle high volumes of requests while maintaining excellent customer service
- Exceptional attention to detail
- Sound knowledge of the Microsoft Office suite
- Excellent written and verbal communication skills
- Strong administrative skills
- Superior time management and prioritization skills
- Ability to work accurately and efficiently under tight deadlines
- Excellent problem-solving skills and a solutions-oriented approach to issues and challenges
- Ability to build and maintain relationships with internal and external stakeholders
We offer a range of benefits to support your career and well-being, including flexible working arrangements, professional development opportunities, and a supportive team environment.
We are committed to equality, diversity, and inclusion and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.