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Senior IT Manager

2 weeks ago

Melbourne, Victoria, Australia u&u. Recruitment Partners Full time

Job Description

As a Senior Project Manager, you will lead end-to-end ServiceNow projects, ensuring timely delivery and alignment with business objectives.

Key Responsibilities:

  • Collaborate with cross-functional teams to gather requirements, design solutions, and oversee implementation.
  • Manage project resources, budgets, and timelines effectively.
  • Identify and mitigate risks, ensuring project success and stakeholder satisfaction.
  • Provide training and support to internal teams, fostering adoption of ServiceNow solutions.

Requirements:

  • Strong governance expertise and excellent ability with managing third-party vendor partnerships.
  • Extensive experience in managing ServiceNow projects, including successful implementations and integrations.
  • Prior working experience within the telecommunications industry.
  • Strong understanding of IT service management (ITSM) processes and best practices.
  • Excellent leadership and communication skills, with the ability to engage stakeholders at all levels.
  • Proven ability to manage multiple projects simultaneously, delivering quality outcomes on time and within budget.
  • Relevant certifications, such as PMP or ITIL, are highly desirable.