Collections Portfolio Manager

7 days ago


Sydney, New South Wales, Australia Commonwealth Bank Full time

About Commonwealth Bank's Retail Banking Services

Retail Banking Services (RBS) offers market-leading products and services supported by cutting-edge systems and processes. Our Collections team manages credit risk for our retail portfolio, striving to balance revenue, losses, and expenses.

We use data-driven insights to inform our strategies and collaborate closely with front-line teams and technology experts to execute them effectively.

Your Key Challenges

  1. Analyze customer data to predict payment behavior.
  2. Develop and implement collections strategies in partnership with stakeholders.
  3. Collaborate with risk, compliance, and business stakeholders to ensure strategy work is compliant and risk-assessed.
  4. Conduct ad-hoc analyses to address specific problems raised by leadership teams.
  5. Produce reports and dashboards to provide insights for Senior Management.

What We're Looking For

  1. Strong data manipulation and statistical analysis skills.
  2. Initiative and ability to take on tasks with minimal supervision.
  3. Logical problem-solving skills to deliver clear solutions.
  4. Attention to detail and accuracy in work production.
  5. Effective planning and prioritization skills.
  6. Prior experience with decision engines is a plus but not required.
  7. Ability to work with large data sets and understand data interactions.
  8. Credit risk analytical environment experience is a plus but not essential.


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