Cloud Support Specialist

2 days ago


Melbourne, Victoria, Australia Amazon Web Services (AWS) Full time

About the Role: Amazon Web Services (AWS) is seeking a highly skilled Cloud Support Engineer to join our team. As a key member of our support organization, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.

Key Responsibilities:

  • Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
  • Interact with leading engineers around the world to troubleshoot, build, secure, and optimize their workloads
  • Partner with Amazon Web Services teams to help reproduce and resolve customer issues
  • Drive customer communication during critical events
  • Drive projects that improve support-related processes and our customers' technical support experience

About the Team: Our diverse team values creativity, collaboration, and innovation. We're looking for talented individuals who share our passion for cloud computing and are committed to delivering exceptional support experiences.

What You'll Need: To succeed in this role, you'll need a Bachelor's degree in engineering, technology, computer science, machine learning, or a related field. You should also have experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby, and/or PHP), System Administration with Linux (Ubuntu, CentOS, RedHat) and/or Microsoft Windows Server, and Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related).

Preferred Qualifications: A strong understanding of distributed computing environments, exposure to Virtualization (VMware, Xen, Hypervisor), prior working experience with AWS, and good analysis and troubleshooting skills would be beneficial.



  • Melbourne, Victoria, Australia Amazon Full time

    At Amazon, we are seeking a skilled Cloud Support Specialist to join our team. As a key member of our AWS Support organization, you will be responsible for providing exceptional support to our customers.About the RoleThis is a unique opportunity to work with a talented team of engineers and developers who are passionate about delivering innovative cloud...


  • Melbourne, Victoria, Australia Cloud Factory Solutions Full time

    Job DescriptionWe are looking for a highly skilled Power Pages Lead Developer to join our team at Cloud Factory Solutions. As a key member of our development team, you will be responsible for designing, building, and optimizing enterprise-grade web portals using Microsoft Power Pages.Main ObjectivesDevelop Advanced SolutionsImplement Best PracticesEnsure...


  • Melbourne, Victoria, Australia Amazon Full time

    Cloud Computing SpecialistWe are seeking a highly skilled Cloud Computing Specialist to join our team of innovators. As a key member of our sales organization, you will work closely with customers to understand their complex challenges and provide expert-level knowledge to solve them.You will be responsible for crafting scalable, flexible, and resilient...


  • Melbourne, Victoria, Australia Datacom Full time

    About the PositionWe are seeking a Cloud Technical Specialist to join our team and help us deliver high-quality cloud-based services to our customers.As a key member of our Customer Delivery team, you will be responsible for designing, implementing, and managing cloud-based solutions for our customers, ensuring that we deliver successful outcomes and meet...


  • Melbourne, Victoria, Australia Zone IT Solutions Full time

    We are seeking an experienced Cloud Infrastructure Specialist to join our team at Zone IT Solutions. As a Cloud Infrastructure Specialist, you will be responsible for designing and implementing continuous integration and deployment processes on the Azure cloud platform.Key Responsibilities:Design and implement CI/CD pipelines using Azure services such as...


  • Melbourne, Victoria, Australia Amazon Full time

    Job OverviewAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. Our team ensures the cloud runs smoothly, supporting all AWS data centers and servers, storage, networking, power, and cooling equipment that provide our customers with continuous access to innovation.Key ResponsibilitiesAs a Cloud...


  • Melbourne, Victoria, Australia Tbwa ChiatDay Inc Full time

    About the RoleAs a Cloud Security Specialist at Zip, you will play a key role in protecting our applications and data from cyber threats. With your expertise in cloud security, you will design and implement effective solutions to prevent and detect potential risks.You will work closely with our development team to ensure that our applications are secure by...


  • Melbourne, Victoria, Australia Randstad Education Australia Full time

    We are seeking a highly skilled Cloud Computing Specialist to join our Architecture & Solutions team.The role will play a pivotal part in designing and developing end-to-end solutions for our client's Salesforce ecosystem.About the Role:As a Cloud Computing Specialist, you will lead, prioritise, and develop Salesforce-centric solutions, collaborating closely...


  • Melbourne, Victoria, Australia Amazon Full time

    Job OverviewAs a Cloud Architect Specialist at Amazon, you will be responsible for crafting scalable and flexible technical architectures that address complex business challenges.A typical day might include collaborating with customers to understand their needs, designing cloud-based systems, and providing advanced technical knowledge to help them overcome...


  • Melbourne, Victoria, Australia ClearCompany Full time

    ClearCompany is a cutting-edge technology firm seeking an experienced Cloud Security Specialist to join our team. As a key member of our engineering department, you will be responsible for designing and implementing secure cloud architectures that meet the highest industry standards.The successful candidate will have a strong background in cloud security,...


  • Melbourne, Victoria, Australia NXTGIG Full time

    Job Overview:The Cloud Architecture Specialist will play a key role in driving the design and implementation of cloud-based software solutions at NXT GIG. You will be responsible for analyzing business requirements and translating them into technical solutions that meet client needs.Main Responsibilities:Analyze business requirements and create cloud-based...


  • Melbourne, Victoria, Australia Commonwealth Bank Full time

    About the Role:We are seeking a skilled Cloud Integration Specialist to join our HR Technology team. As a key member of our team, you will be responsible for designing and implementing Workday integrations and extensions to support our business requirements.You will work closely with our HR stakeholders to understand their needs and deliver solutions that...


  • Melbourne, Victoria, Australia Launch Recruitment Full time

    Job OverviewWe are seeking highly skilled professionals to support our data, cloud, and analytics initiatives across different areas. These roles require strong analytical, stakeholder management, and technical expertise, working closely with data engineering and cloud teams.Available Roles**Cloud Data Engineer**: This role focuses on designing,...


  • Melbourne, Victoria, Australia Amazon Full time

    About the RoleAmbitious individuals are invited to apply for a challenging position as a Cloud Infrastructure Specialist. In this role, you will be responsible for managing some of the most complex and technically advanced construction project schedules.The ideal candidate will have experience in design and construction management, as well as program...


  • Melbourne, Victoria, Australia Trideca Full time

    About the OpportunityTrideca is seeking a skilled Cloud Architecture Specialist to join our team. As a key member of our organization, you will be responsible for designing cloud native solutions aligned to modern architecture principles.Your expertise in ensuring functional fit, scalability, reliability, availability, security, and desired performance will...


  • Melbourne, Victoria, Australia MARS Recruitment Full time

    Job DescriptionWe are seeking a skilled Cloud Architecture Specialist to join our team at MARS Recruitment. In this role, you will design and define scalable and secure architecture solutions within an AWS environment.The ideal candidate will have a strong technical background with a deep understanding of modern software architecture, prior experience in the...


  • Melbourne, Victoria, Australia Ultradata Full time

    About the RoleWe are seeking a highly skilled Azure Cloud Infrastructure Specialist to join our team at Ultradata. In this role, you will be responsible for overseeing the day-to-day operations, maintenance, and management of cloud services to ensure system availability, performance, and security.Apply your diverse range of Azure skills complimented with...


  • Melbourne, Victoria, Australia Commonwealth Bank Full time

    Unlocking Business Potential through Cloud ExpertiseWe're seeking a Senior Cloud Infrastructure Specialist to join our team and contribute to the development of cutting-edge cloud solutions. As a Staff Platform Engineer, you'll be responsible for building, managing, and securing cloud-based platforms that power our business.The ideal candidate will have...


  • Melbourne, Victoria, Australia ClearCompany Full time

    About ClearCompanyWe are a forward-thinking organization at the forefront of technological innovation, committed to delivering solutions that drive business success in the digital age.Job Overview:Embedding Security in DevOpsWe are seeking a seasoned DevOps and Cloud Security Specialist to join our team. As part of our DevOps and Cybersecurity department,...


  • Melbourne, Victoria, Australia NCS Group Australia Full time

    NCS Group Australia is a leading provider of IT services and consulting solutions. We are dedicated to delivering exceptional results for our clients and creating a better tomorrow through innovation and technology.We are seeking an experienced Senior Cloud Operations Specialist to join our team and play a key role in maintaining and optimizing our Azure...