
Technical Services Specialist
4 days ago
Our organization seeks an IT Support Specialist to deliver high-quality technical services to our customers, focusing on WorkCover claims and policy systems.
- Investigate and resolve technical issues impacting WorkCover systems, including critical outages
- Develop risk-based implementation strategies for customer change requests and system maintenance
- Build comprehensive knowledge of WorkCover business processes to enhance service delivery
- Create and document standard procedures for Service Desk team members
- Participate in after-hours on-call duties to ensure business continuity
- Collaborate with Digital and Technology teams to improve customer delivery outcomes
- Contribute to technology roadmaps and continuous improvement initiatives
- Provide exceptional customer service across all interactions
The ideal candidate will possess strong ITIL principles and operational best practice skills, along with excellent customer service and interpersonal skills.
About You:- Tertiary qualification or equivalent experience
- At least 3 years of experience in a technical support role
- Experience with ITSM Service tools such as Service Now
- Experience with issue triaging, root cause analysis, and user support
- Strong understanding of ITIL principles and operational best practice
- Excellent customer service and interpersonal skills with strong attention to detail
- Well-developed verbal and written English communication skills
- Proven ability to work collaboratively in virtual teams and coach others
- Strong planning and decision-making capabilities
We offer a collaborative team environment within a supportive organization, with a hybrid work model, access to personalized learning and development opportunities, and holistic support for health and wellbeing.
-
Specialist Veterinary Nurse
5 days ago
Brisbane, Queensland, Australia Veterinary Specialist Services Full time $104,000 - $130,878 per yearSpecialist Veterinary Nurse - JindaleeRotating RoleThe VSS Jindalee nursing team is continuing to grow, come join our compassionate and dedicated professionals in delivering gold-standard patient careApply todayThe role:The role is a casual position initially with the opportunity to move to a permanent role.In this role you will provide specialised...
-
Driver (MR Licenced) - Virginia
1 week ago
Brisbane, Queensland, Australia KK Technical Services Full time $60,000 - $80,000 per yearVirginia, Queensland basedAustralian Owned and Operated Family BusinessLooking for something more than just driving? Join our team were you will learn to negotiate moving business equipment for leading manufactures in the print, digital media and Safe industries.About our CompanyKK Technical Services (KKTS) specialises in professional delivery and onsite...
-
Advanced Technical Services Specialist
1 week ago
Brisbane, Queensland, Australia beBeeBiomedical Full time $80,000 - $135,000Job Title: Biomedical Equipment SpecialistAbout the Role:We are seeking a highly skilled and experienced Biomedical Equipment Specialist to join our team. The successful candidate will be responsible for delivering advanced technical services, including repairs, planned maintenance, installation, commissioning, and other support for health technology...
-
Technical Service Support Specialist
4 days ago
Brisbane, Queensland, Australia Getinge Australia Pty Ltd Full timeTechnical Service Support Specialist**Date**:Sep 12, 2025**Location**:Brisbane, AUMelbourne, AUChatswood, AU**Company**:Getinge Australia Pty Ltd**Remote Work**:1-2 days at home (site based)**About us**At **Getinge**, we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide...
-
Technical Service Support Specialist
5 days ago
Brisbane, Queensland, Australia Getinge Full timeTechnical Service Support SpecialistDate: Sep 12, 2025Location:Brisbane, AU Melbourne, AU Chatswood, AUCompany: Getinge Australia Pty LtdRemote Work: 1-2 days at home (site based)About usAt Getinge, we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative products and...
-
IT Technical Services Specialist
1 week ago
Brisbane, Queensland, Australia beBeeTechnical Full time $55,000 - $85,000About the Role:We are seeking a highly motivated IT technical services specialist to join our team in Brisbane, supporting our digital operations.Key Responsibilities:Provide first-level support for computer, printer, and network connectivity issuesMaintain the day-to-day operation of all PCs and peripherals, whether standalone or networkedRespond to...
-
Technical Service Specialists
1 week ago
Brisbane, Queensland, Australia beBeeHvac Full time $80,000 - $105,000Job Title: HVAC Maintenance SpecialistThe role of the successful candidate will be to provide technical services and maintenance with a strong background in HVAC systems. The ideal individual should possess excellent communication skills, be self-motivated, and able to work independently.Key Responsibilities:Attend to system breakdown calls and perform...
-
Technical Services Expert
1 week ago
Brisbane, Queensland, Australia beBeeSupport Full time $75,000 - $90,000Field Support Specialist Job OpportunityWe are seeking an experienced Field Support Specialist to provide technical support, training, and education to our clients. This role is ideal for individuals who thrive in a dynamic environment and have excellent communication skills.The successful candidate will work closely with our clients to understand their...
-
Technical Specialist
7 days ago
Brisbane, Queensland, Australia Nbn™ Full timeJob ExpectationsBuild your career and Australia's future.Not many people can say they are working on building Australia's future. With us you'll be doing just that, leaving a legacy for all Australians. Plus, there's equal employment, great training, and true flexible working arrangements.A fantastic opportunity currently exists at nbn, Australia's largest...
-
IT Technical Services Specialist
2 weeks ago
Brisbane, Queensland, Australia beBeeTechnical Full time $90,000 - $115,000About This RoleWe are seeking a highly skilled IT Support Specialist to provide exceptional technical assistance and support services to our internal corporate users.The successful candidate will be responsible for troubleshooting problems, advising on the appropriate action, and delivering an outstanding customer experience.Key ResponsibilitiesTriage,...