Customer Service Representative

2 weeks ago


Gungahlin, Australian Capital Territory, Australia Belgravia Health & Leisure Group Pty Ltd Full time

Belgravia Leisure Opportunity

We are seeking a Customer Service Officer to join our team at the Gungahlin Leisure Centre in Canberra. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that our members have an outstanding experience.

About the Role

This is a full-time position with opportunities for growth and development within our organisation. You will work closely with our centre management team to ensure that all customer interactions are positive and memorable.

Your Responsibilities

  • Provide exceptional customer service to all customers, both in person and over the phone
  • Apply sound cash handling principles and use Point of Sale systems effectively
  • Promote our centres services and programs to customers and accept bookings and enrolments
  • Develop and maintain good working relationships with customers
  • Ensure that all customer interactions are professional and respectful

Requirements

  • Positive and friendly work style
  • Computer literacy and familiarity with software packages and point of sale systems
  • Experience in the leisure industry is desirable, but not essential
  • Current First Aid Certificate (Workplace Level 2)
  • Current CPR Certificate
  • Police Check and Working with Vulnerable People check

What We Offer

  • A competitive salary package, including a base salary of $55,000 - $65,000 per annum, plus superannuation and other benefits
  • The opportunity to work with a dynamic and growing organisation in the leisure industry
  • Ongoing training and development opportunities to help you grow and succeed in your role

About Us

Belgravia Health & Leisure Group Pty Ltd is a leading provider of leisure facilities and services in Australia and New Zealand. Our mission is to deliver exceptional customer experiences and create healthy communities through our facilities and programs.



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