Operations Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeAdministrative Full time $65,000 - $82,000
Job Title: Operations Specialist

The Operations Specialist plays a pivotal role in supporting the smooth operation of our care home. This position is responsible for administering various functions, including employee service, payroll, training, compliance, and HR activities.

  • Manage rosters, payroll, training, compliance, and recruitment activities with utmost efficiency.
  • Oversee the onboarding and induction process for new starters, ensuring seamless integration into the team.

Key Responsibilities:

  • Provide exceptional customer service to prospective residents and their loved ones, offering a warm and welcoming introduction to our care home.
  • Coordinate admissions, handle enquiries, and deliver outstanding customer service at all times.

Essential Skills and Qualifications:

  • Demonstrate patience and composure when interacting with anxious families or confused residents.
  • possess excellent communication skills, diplomacy, and a proactive approach to problem-solving.
  • Have intermediate to advanced proficiency in MS Office Suite applications.
  • Bring previous experience in admin/customer service roles, particularly in roster management, payroll processing, and general HR functions.

Career Growth and Benefits:

We foster a dynamic and agile work environment that adapts to your needs. Our focus extends beyond our residents to your personal growth and career development. Enjoy access to world-class training, comprehensive induction programs, and a range of benefits, including discounts on insurance.

How to Proceed:

Click the 'Apply' button to commence the online application process, which will involve completing pre-employment checks.



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