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Financial Support Specialist

1 week ago

Sydney, New South Wales, Australia Commonwealth Bank Part time
Empowering Customers to Achieve Their Goals

We're seeking a Financial Support Specialist to join our Ashfield Branch team. In this role, you'll work closely with customers to understand their financial goals and provide tailored support to help them achieve success.

You'll be responsible for:

  • Maintaining in-depth conversations with customers about their financial needs and goals.

  • Providing guidance on our products and services to help customers make informed decisions.

  • Supporting customers with enquiries, account maintenance, and credit product applications.

  • Developing and implementing strategies to improve customer satisfaction and loyalty.

To succeed in this role, you'll need:

  • Experience working in a financial services or retail environment.

  • Excellent communication and interpersonal skills.

  • The ability to work independently and as part of a team.

  • A genuine interest in helping customers achieve their financial goals.