Medical Receptionist

1 month ago


Bunbury, Western Australia Apex Radiology - Australia Full time
About the Role

We are seeking an experienced part-time Receptionist to join our team at Apex Radiology in Western Australia. As the face of our organisation, you will deliver exceptional patient care and services to our patients, referrers, and community.

Key Responsibilities
  • Represent Apex Radiology as the first point of contact for patients and visitors
  • Answer telephone calls and respond to patient enquiries in a professional and sensitive manner
  • Make patient bookings and maximise appointment slots
  • Inform patients of relevant preparation, costing estimates, and requirements for concession cards
  • Action patient referrals as part of a multi-disciplinary team
About You
  • You will have a self-leading approach with a consistent patient-first mindset
  • You will have a passion for quality patient care and the healthcare industry
  • You will have previous medical receptionist experience using patient entry or bookings systems
  • You will have excellent communication skills to build rapport with patients, referrers, and staff
  • You will be able to work autonomously as well as part of a team
  • You will have a keen eye for detail to ensure accurate data entry into our RIS system
What We Offer
  • Part-time hours with a leading professional company
  • Subsidised uniforms
  • Free parking
  • Modern working facilities
  • THRIVE Wellbeing Program
  • Career and Professional Development opportunities
  • Access to our Employee Assistance Program

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