Community Worker Team Leader

1 month ago

Lewisham, Tasmania, Australia Catholic Healthcare Full time
Community Worker Team Leader

Catholic Healthcare is seeking a highly skilled and experienced Community Worker Team Leader to join our Home and Community Services team in Southern Sydney.

About the Role

This is a challenging and rewarding role that requires a strong leader who can motivate and support a team of Community Workers to deliver high-quality care to our clients. As a Community Worker Team Leader, you will be responsible for leading and coaching a team of Community Workers, managing compliance requirements, and overseeing the work of the team.

Key Responsibilities
  • Lead and coach a team of Community Workers to deliver high-quality care to clients
  • Manage compliance requirements for Community Workers within Home and Community Services policies and procedures
  • Mentor Community Workers through planning, directing, and providing feedback from competency assessments and support visits
  • Oversee the work of Community Workers, including conducting performance reviews and providing guidance and direction to improve performance
  • Work closely with Coordinators and Care Advisors to provide feedback and address service delivery concerns
  • Work closely with the Regional Manager to ensure Community Worker numbers meet service demands
  • Investigate incidents and complaints relating to Community Worker performance
  • Plan and manage leave requests for Community Workers
  • Organize and plan community worker meetings
  • Ensure timely and effective resolution of concerns raised by Community Workers
  • Ensure Community Workers are provided with regular feedback and are engaged and positive
Requirements
  • Demonstrated experience in a supervisory position and some experience in managing performance
  • High level of verbal and written communication skills
  • Understanding of rostering management systems
  • Previous experience as a Home Care Worker (min 3 years) or equivalent is highly desirable
  • Cert III or IV in Aged Care or equivalent preferred
  • Demonstrated knowledge of WHS policy and processes
  • High degree of computer competency with an ability to learn new software programs
  • Registered and insured motor vehicle and a current unrestricted drivers' licence
What We Offer
  • Competitive hourly pay rate
  • Not-for-profit tax benefits so you pay less tax
  • Fitness Passport discounted gym benefits
  • Paid Parental leave
  • Long Service leave after 5 years
  • A values-based organization that welcomes applicants from all faiths and backgrounds

Catholic Healthcare is an equal opportunity employer and welcomes applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants.

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