Hotel Operations Manager
2 weeks ago
We are seeking an experienced and skilled Hotel Operations Manager to join our team at 21c Museum Hotels.
About the Role:
- Assist with the management of all operational departments as required.
- Management of roster, costings and forecasting.
- Professional development of Guest Service Agents & Porters to ensure strong succession planning.
- Involvement in and management of setting KPI's for Front Office & guest satisfaction.
- Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
- Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations.
- Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
- Responsibility for the health and safety of all patrons, guests and staff members.
- Overseeing of whole guest experience from Reservation through to departure.
Requirements:
- Your ability to 'surprise' our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation.
- You are able to manage your time and can handle juggling numerous tasks at once and have experience in managing large airline crew movements.
- You have experience in Opera, Microsoft Word and Outlook. You will hold a Senior First Aid Certificate and an open manual drivers licence.
- You will be available to work varied shifts from early mornings to late evenings, including weekends, overnight and Public Holidays as per our business demands.
-
Hotel Operations Manager
3 days ago
Brisbane, Queensland, Australia Anantara The Marker Dublin Hotel Full timeHotel Operations ManagerThe ideal candidate for this role will possess a proven track record of success in hotel operations, with a strong background in supervisory roles and exceptional customer service skills. As Hotel Operations Manager at Oaks Brisbane on Charlotte Suites, you will be responsible for leading the front office team in delivering...
-
Hotel Manager
1 day ago
Brisbane, Queensland, Australia Margaritaville Hotel Kansas City Full timeCompany OverviewDavidson Hospitality Group is a leading hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. As a trusted partner and preferred operator for top brands, we deliver exceptional guest experiences through our unique entrepreneurial management style and owners' mentality.Salary RangeThe...
-
Hotel Operations Specialist
3 days ago
Brisbane, Queensland, Australia LUXXE Outsourced Hotel Services Part timeAbout UsLUXXE Outsourced Hotel Services is a leading provider of hospitality solutions. Our team of professionals is dedicated to delivering exceptional customer experiences and maintaining the highest standards of quality in hotel operations.Job SummaryWe are seeking a highly skilled and motivated individual to join our cleaning team as a Room Attendant....
-
Hotel Operations Manager
7 days ago
Brisbane, Queensland, Australia Alhgroup Full timeWe're excited to announce a unique opportunity for a seasoned professional to take on the role of Hotel Operations Manager at ALH Hotels' Balaclava Hotel.About The OpportunityThis exciting position offers the chance to lead a talented team in delivering exceptional guest experiences, driving sales growth and exceeding financial targets.Key...
-
Hotel Operations Manager
6 days ago
Brisbane, Queensland, Australia AHS Hospitality Full timeAHS Hospitality seeks a skilled Hotel Operations Manager to assist in the management of relationships, quality and OHS at a hotel level. Key responsibilities include motivating and engaging with all team members, coordinating on-site training and onboarding, inspecting completed work, and reporting incidents and hazards.Key Requirements:Motivate and engage...
-
Hotel Operations Manager
2 days ago
Brisbane, Queensland, Australia ClearCompany Full timeJob DescriptionWe are seeking a Hotel Operations Manager to lead our front office team and provide exceptional guest service at all times.Main ResponsibilitiesEnsure a high level of guest satisfaction by responding promptly and efficiently to requests during check-in, check-out, and throughout their stay.Develop and conduct training programs to enhance...
-
Hotel Operations Manager
6 days ago
Brisbane, Queensland, Australia Oaks Hotels, Resorts & Suites Full timeLead the WayWe are seeking a skilled Restaurant Manager to lead our team at Oaks Mackay Rivermarque Hotel.About the RoleThe successful candidate will be responsible for driving the success of our restaurant, Marque Bar and Grill, by overseeing daily operations and leading a passionate team to deliver outstanding service.You will be the driving force behind...
-
Hotel Operations Manager
7 days ago
Brisbane, Queensland, Australia Sofitelbrisbane Full timeCompany OverviewSofitel Brisbane Central is a luxurious hotel located in the heart of Brisbane city, offering refined French luxury and impeccable hospitality.The hotel features 416 elegantly appointed guest rooms and suites, elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa, and fully flexible event spaces...
-
Hotel Operations Manager
6 hours ago
Brisbane, Queensland, Australia ClearCompany Full timeAbout the RoleWe are seeking an experienced Hotel Operations Manager to join our team at ClearCompany. In this role, you will be responsible for ensuring a high level of guest service across the hotel.Your primary responsibility will be to maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality.You...
-
Hotel Operations Manager
2 weeks ago
Brisbane, Queensland, Australia Shangri-la Hotels and Resorts Group Full timeThe role of Assistant Chief Engineer at Shangri-La The Marina, Cairns offers a unique opportunity to lead a high-performing team and drive excellence in hotel operations.Company OverviewShangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns. With 255 guest rooms and extensive food and beverage facilities, we are part of a...
-
Hotel Operations Manager
2 weeks ago
Brisbane, Queensland, Australia ALH Hotels Full timeAt ALH Hotels, we're seeking an experienced Hotel Operations Manager to lead our team at the Holland Park Hotel. As Assistant Manager, you will play a key role in ensuring exceptional guest experiences every time.We're looking for someone with hospitality leadership experience, ideally working across food, bars, and gaming. You'll be responsible for managing...
-
Hotel Operations Manager
7 days ago
Brisbane, Queensland, Australia Sofitel Mumbai BKC Full timeSofitel Mumbai BKC - A Luxury Hotel ExperienceAt Sofitel Mumbai BKC, we offer a unique blend of French luxury and Indian charm. Our team is passionate about delivering exceptional guest experiences, and we're looking for like-minded professionals to join our team.Night Manager Job SummaryWe're seeking an experienced Night Manager to oversee the smooth...
-
Hotel Operations Manager
3 days ago
Brisbane, Queensland, Australia Rydges Hotels Limited Full timeAbout Rydges Hotels LimitedWe're a proud Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure. Our hotels are locally inspired, just like our team, our customers and you.Our CultureWe believe in making the day better. We include. We nurture talent and promote internally. At Rydges Hotels Limited, we're passionate...
-
Hotel Operations Manager
5 days ago
Brisbane, Queensland, Australia ALH Hotels Full timeThe Albion Hotel is a vibrant hospitality venue that offers an exceptional guest experience. As an Assistant Manager, you will be responsible for leading a team of dedicated professionals to ensure our guests receive the highest level of service.We are seeking an experienced leader who can motivate and inspire our team to deliver outstanding results. The...
-
Hotel Housekeeping Director
23 hours ago
Brisbane, Queensland, Australia Margaritaville Hotel Kansas City Part timeAbout Our HotelMargaritaville Hotel Kansas City, a renowned hospitality destination, is seeking a highly skilled and experienced individual to lead our housekeeping department as a Task Force Executive Housekeeper.Job Summary:The successful candidate will oversee all aspects of housekeeping operations, ensuring impeccable cleanliness, efficiency, and guest...
-
Hotel Asset Manager
3 days ago
Brisbane, Queensland, Australia Minor Hotel Group Full timeBenefits PackageAs a valued member of our team, you will enjoy a competitive salary package, including:A base salary of $73,347.50 + super.Access to Minor Hotels ANZ paid parental leave benefits.20% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand.Additional paid leave including Birthday and Study leave.Educational...
-
Hotel Manager
5 days ago
Brisbane, Queensland, Australia Pro-invest Careers Part timePosition OverviewWe're looking for a Hotel Manager to lead the day-to-day operations of Hotel Indigo Brisbane City Centre.In this role, you'll be responsible for delivering exceptional guest experiences, driving operational efficiency, and managing financial performance.While your primary focus will be on Hotel Indigo, this role also includes overseeing key...
-
Hotel Manager
3 weeks ago
Brisbane, Queensland, Australia Pro-invest Careers Full timePosition OverviewWe're looking for a Hotel Manager to lead the day-to-day operations of Hotel Indigo Brisbane City Centre. In this role, you'll be responsible for delivering exceptional guest experiences, driving operational efficiency, and managing financial performance. While your primary focus will be on Hotel Indigo, this role also includes overseeing...
-
Hotel Manager
4 days ago
Brisbane, Queensland, Australia Pro-invest Careers Full timePosition OverviewWe're looking for a Hotel Manager to lead the day-to-day operations of Hotel Indigo Brisbane City Centre. In this role, you'll be responsible for delivering exceptional guest experiences, driving operational efficiency, and managing financial performance. While your primary focus will be on Hotel Indigo, this role also includes overseeing...
-
Hotel Operations Manager
5 days ago
Brisbane, Queensland, Australia Crystalbrook Collection Part timeCompany Overview:Crystalbrook Collection is a luxury hotel development and management company showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants, and bars.We proudly own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our dynamic environment is entrepreneurial, focused on crafting exceptional...