Chief Experience Director
1 week ago
This role offers a unique opportunity to lead a team and create unforgettable visitor experiences.
As Chief Elf, you will be responsible for managing daily operations, rosters, and workflow with ease and efficiency. You will also welcome families and maintain a joyful and merry atmosphere.
You will bring energy and positivity even on the busiest days, leading from the front and showing your team how it's done with warmth, professionalism, and a dash of festive flair.
Maintaining the highest quality standards is essential in this role, as every family's photo moment with Santa counts.
About This Role:
- Leading and motivating your team to deliver exceptional visitor experiences
- Managing daily operations, rosters, and workflow with ease and efficiency
- Welcoming families and maintaining a joyful and merry atmosphere
- Bringing energy and positivity even on the busiest days
- Leading from the front, showing your team how it's done with warmth, professionalism, and a dash of festive flair
- Maintaining the highest quality standards for every family's photo moment with Santa
Your Key Responsibilities:
- We're looking for a leader who can inspire and support their team members
- A strong communicator with great interpersonal skills
- Organized, adaptable, and calm under pressure
- Focused on creating positive experiences for visitors and team alike
- The ability to obtain a Working with Children's Clearance
About Us:
- We prioritize empathy and kindness in our leadership style
- We value authenticity and transparency in all our interactions
- We strive to make every interaction meaningful and memorable
- We believe in learning and growing together as a team
- We are passionate about delivering high-quality experiences for all our visitors
This is your chance to make a real difference and create lasting memories for our visitors.
To be successful in this role, you will need to be able to work well in a team environment, communicate effectively, and be organized and adaptable.
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