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Community Engagement Professional

1 month ago

Indooroopilly, Australia RACQ Full time
About RACQ

RACQ is a leading organisation dedicated to providing exceptional services to its members. Our mission is to deliver innovative solutions that cater to the diverse needs of Queenslanders.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Consultant. In this role, you will be responsible for delivering tailored solutions across a range of assistance, insurance, and banking products and services.

Key Responsibilities
  • Create exceptional customer service experiences for our members through face-to-face and phone interactions.
  • Develop and maintain strong relationships with customers to understand their needs and provide suitable solutions.
Requirements

To be successful in this role, you will need:

  • A strong desire to help others and provide excellent customer service.
  • The ability to thrive in a fast-paced environment and work collaboratively as part of a team.
  • Excellent communication and interpersonal skills.
What We Offer

We offer a competitive salary package, including:

  • $33.40 per hour (+ super + penalty rates)
  • A comprehensive training program to ensure your success in the role.
  • A range of employee benefits, including financial discounts, paid volunteer leave, and flexible working options.
Why Join Us?

At RACQ, we are passionate about building a diverse and inclusive workplace that reflects the communities we serve. We offer opportunities for professional growth and development, as well as a commitment to sustainability and environmental responsibility.