Customer Service Manager

5 days ago


Belmont, Australia Baby Bunting Full time
About the Role

We're on the lookout for a talented Service Manager to join our dynamic retail team at Baby Bunting.

In this key role, you'll work closely with our management team to develop your leadership abilities while helping to oversee the daily operations of our stores.

This is an excellent opportunity to kick-start a successful career in retail, where there's no limit to your potential.

Key Responsibilities
  • Lead our team in educating parents on our products, showcasing their features and benefits, and fostering genuine relationships with customers.
  • Maintain the store's appearance and showcase our latest promotions.
  • Ensure all OH&S protocols are upheld to promote a safe working environment.
  • Manage key performance indicators (KPIs) - Safety, Sales, Loyalty, and NPS.
What We're Looking For
  • A solid background in customer service and a proven track record in meeting and beating sales targets and KPIs.
  • A flair for clear communication, with the ability to work in a fast-paced environment and manage and motivate others.
What You'll Get
  • A competitive salary and incentives.
  • Exciting personal development and career progression opportunities as we accelerate our growth across Australia and New Zealand.
  • Training pathways designed to encourage personal growth and professional development.
  • Team discounts and rewards.
  • A dynamic, friendly team where you'll be challenged and supported to achieve personal and business goals.

We'd love to hear from you. Just submit your CV and answer a few simple application questions.



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