Assistant Manager

2 weeks ago

Parramatta, New South Wales, Australia The Body Shop International Limited Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand that's been making waves since 1976. Our mission is to empower people and enrich our planet through business as a force for good. We're passionate about creating a positive impact and driving social and environmental change.

Job Title: Assistant Manager

We're seeking an inspirational leader and activist to join our team as an Assistant Manager. As a key member of our store team, you'll partner with the Shop Manager to drive retail excellence, strong sales results, and an engaging customer experience.

Key Responsibilities:
  • Lead and work as part of a successful team to meet customer needs
  • Help shape a customer-focused store experience by supporting the Shop Manager in leading the team to drive customer engagement
  • Problem-solve effectively and proactively using available resources
  • Communicate effectively and act as a flexible and responsible role model to the team
  • Ensure customer loyalty and development to further build The Body Shop brand
  • Work with the Shop Manager to meet sales and performance targets
  • Manage stock, monitor, and manage change
  • Use data to make sound commercial and business decisions to drive sales and team performance
  • Identify and attract high-potential candidates and develop current team members to succeed in their goals
What We Look For:
  • Experience in a customer-facing role, people leadership, and team development
  • Ability to meet sales and performance targets with outstanding planning and organizing skills
  • Ability to work collaboratively within a feedback culture
  • Outstanding problem-solving and communication skills
  • Experience using data to make sound business decisions preferred
  • Comfortable with Microsoft Office Suite
  • Flexibility to work across Sunday to Saturday is required
What We Offer:
  • Benefits start within your first month
  • Comprehensive onboarding in your new position
  • Training hours for you and your team as needed
  • A 50% discount on regular products and 30% on Gifts
  • Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
  • Paid volunteer days - so you can spend time with the causes that matter to you
  • Ability to make connections with Community Partners to drive local activism
  • (UN) Uniform - We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
  • Ability to offer a real living wage to your Customer Consultants
  • Opportunities to grow within the Brand
  • Encouragement and support to be exactly who you are - employees may join any/all our Inclusion and Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender, and This Ability Disability Network

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