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Senior Cloud Systems Engineer

2 months ago

Sydney, New South Wales, Australia NICE Full time

About NICE

NICE is a dynamic and ambitious organization that challenges its limits and sets high standards. We're a team of game changers who execute beyond expectations and strive for excellence in everything we do.

Job Summary

We're seeking a highly skilled Senior Cloud Systems Engineer to join our team. As a key member of our infrastructure team, you will be responsible for managing, deploying, and maintaining our production systems, virtualization, SAN, Public Cloud, and other supporting environments.

Key Responsibilities

  • Cloud Environment Management
    • Manage and deploy Windows Domain and Active Directory environment
    • Deploy Servers
    • Deploy and Manage Public Cloud Compute and Storage
    • Set up and maintain server system and file security
  • Lab and Production Infrastructure Management
    • Manage Lab and Production Infrastructure
    • Performing OS level Patching
    • Performing Systems and Hardware Level Upgrades
  • Virtualization and Storage Management
    • Deploy, Configure and Maintain Physical Storage (SAN)
    • Monitor and optimize performance of servers
    • Manage Virtualization Environments
  • Documentation and Vendor Management
    • Maintain documentation of Environment and Processes
    • Work with vendors to troubleshoot problems and RMA parts as needed
  • Linux Server Management
    • Manage and deploy Linux server installations

Requirements

  • Education
    • Bachelor's Degree in Computer Science, Business Information Systems or related field or equivalent work experience required.
  • Experience
    • Experience Leading Projects and Delivering Solutions Through Completion
    • 2+ years working in a Public Cloud environment
    • 3+ years managing and deploying Windows OS Servers preferably in a production environment
    • 3+ years managing and deploying Windows domains, Active Directory, DHCP, DNS and IIS
    • 3+ years performing and management of OS patching
    • 3+ years installing/configuring server hardware and OS
    • 5+ years managing and deploying virtual environments
    • 2+ years managing physical storage and SAN
    • 3+ years managing and deploying blade servers/Enterprise Compute
    • 3+ years hands on experience with engineering operations or enterprise operations
    • Experience successfully working in fast paced, production environments
    • Experience working within a team of IT professionals; taking and following direction and completing tasks and assignments in a timely manner with a positive attitude
    • Excellent written and verbal communication skills
    • Must have good attention to detail, and the ability to make good, timely decisions
    • Be a Team-player, have a positive attitude and able to work with a distributed team in multiple time zones
    • Knowledge of protocols such as DNS, HTTP, SMTP and SNMP
    • Be a self-starter who is proactive, motivated and can work independently
    • Experience with Chef or similar technologies
  • Bonus Experience
    • Configuration and management of HP Enterprise Servers and/or Cisco UCS
    • Experience working with config management and automation technologies
    • Comfortable working with changing timelines and deadlines
    • Experience working with CloudFormation
    • Experience with Linux Server deployment and administration
    • Experience working in a global production environment

What We Offer

NICE offers a dynamic and challenging work environment that fosters growth and development. As a Senior Cloud Systems Engineer, you will have the opportunity to work on complex projects, collaborate with a talented team, and contribute to the success of our organization.