Fitness Coach

3 days ago

Melbourne, Victoria, Australia beBeeFitness Full time $45,000 - $65,000
Job Title: Fitness Coach

We are seeking a passionate and professional Fitness Coach to lead our fitness programs. As a Fitness Coach, you will be responsible for providing exceptional customer service to a diverse member base while promoting the benefits of fitness and retention initiatives.

About Us

We are committed to delivering excellent services that cater to our community's health and wellbeing needs.

About You

To be successful in this role, you will require:

  • Alignment with our values; accountability, teamwork and respect
  • Ability to provide exceptional customer service to a diverse member base
  • Confident and professional approach
  • Passion for making a difference and helping others
  • Positive attitude
  • Drive for continuous professional development and self-improvement
  • Team player
About the Position

Your key responsibilities will include:

  • Adhering to our Service Improvement Program's key focus areas; cleanliness and presentation, presence and supervision, communication, staff appearance and professionalism
  • Assisting with operational needs such as welcoming new members, providing training advice, technique correction, generating feedback and cleaning of equipment
  • Conducting thorough health assessments and designing individualised fitness programs for patrons
  • Providing a high level of customer service to patrons at all times while allowing them to participate their way
  • Promoting the benefits of fitness programs and retention initiatives within the centre
  • Developing and fostering a positive culture amongst patrons and promoting other fitness and recreation activities
  • Implementing and following all relevant centre-wide and gym policies and procedures
  • Reporting major and minor issues concerning gym members or the facility to the Member Experience Team Leader
  • Providing a professional public image and maintaining a safe, informative and friendly gym environment
  • Collecting statistical information regarding patronage
  • Conducting group exercise sessions when required within scope of practice
Key Selection Criteria

The ideal candidate will have:

  • Experience in providing exercise and fitness assistance to a range of demographics within the community
  • Sound communication, excellent customer service and interpersonal skills
  • Experience in assessing physical fitness and developing individual fitness programs
  • Flexible approach to work, with ability to adapt to varying tasks and priorities
  • Desire to progress to a Personal Training role and develop a client base
Additional Requirements

In addition to the above, the ideal candidate will possess:

  • Completion of Certificate III in Fitness or equivalent combination of experience and training
  • Sound knowledge and technical skills in prescribing and supervising one-on-one and group exercise
  • Demonstrated commitment to providing high levels of customer service
  • Current Level 2 First Aid Certificate
  • Current CPR Certificate
  • Current Working with Children's Check
  • Satisfactory National Police Check
  • Registration with AUSActive
Benefits

As an employee, you will have access to:

  • Vibrant health and wellbeing programs
  • Employee Assistance Program
  • Supportive and accessible management
  • Flexible working arrangements
  • Training and development opportunities
  • Discounted gym memberships

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