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Senior Banking Professional
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As a senior banking professional, you will be the driving force behind your branch's success. You will inspire a team of customer service, sales and business specialists to deliver an exceptional banking experience for our customers.
The ideal candidate will have strong leadership experience, ideally gained in a Retail Banking environment. They will also have proven experience of holding accountability for risk and compliance, staff performance and customer experience.
Key Responsibilities:- Hold accountability for compliance and risk management – build a culture of doing the right thing
- Drive customer acquisition, service and retention – building genuine connections with our customers and the community
- Lead and uplift frontline staff through training, mentoring and performance management
- Drive results that have a clear, positive and direct impact on overall branch performance – with responsibility for profit and loss
- Take ownership of resolving customer concerns effectively and efficiently
- A variety of leave options including Culture, Lifestyle and Wellbeing leave
- Tailored learning and development opportunities to help your grow your career within the bank
- Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
