Branch Sales Operations Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $62,000 - $87,000
Job Description

As a highly organized and motivated Branch Administrator and Sales Coordinator, you will play a critical role in managing sales coordination and order management tasks.

Key Responsibilities:

  • Review customer orders for new and second-hand lift trucks, ensuring all relevant information is provided.
  • Maintain accurate records of order intake spreadsheets and liaise with Head Office as required.
  • Coordinate timely delivery of units with NSW Production and Workshop.
  • Process orders with relevant battery and charger details and ensure all paperwork is returned as per process.
  • Keep the Projected Invoicing/Forecasting spreadsheet up to date.
  • Follow up on overdue units for invoicing purposes.
  • Coordinate transfer of equipment required for invoicing from other branches.
  • Process trade-in paperwork and raise Supplier POs for shift battery and crane hire.
  • Process credit card payments and undertake reception relief duties as needed.
  • Assist with stocktake data entry and report on variances found.
  • Maintain and distribute reports as necessary.
  • Provide backup assistance with sales quotations and PTH Sales.
  • Monitor and action Loan/Demo reports and expired lease trucks.
  • Process job cards and second-hand warranty job cards.
  • Follow up on refurbishment quotes and liaise with the workshop team.
  • Monitor Crown finance deals and flag potential concerns.
Required Skills and Qualifications

Requirements:

  • Demonstrated experience in a manufacturing/sales environment preferred.
  • Strong problem-solving and organizational skills are essential.
  • Results-oriented individual with a drive for quality customer service and continuous improvement.
  • High energy, motivation, and attention to detail are crucial.
  • Ability to multitask in a high-pressure environment.
Benefits

This role offers an exciting opportunity to join our dynamic team and contribute to our company's success.

Others

Please note that this position requires strong communication and interpersonal skills.

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