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Strategic Virtual Banking Leader

1 week ago

Sydney, New South Wales, Australia Westpac Group Full time

At Westpac Group, we're seeking a visionary leader to drive our virtual banking strategy and sales excellence.

The ideal candidate will have extensive experience in managing high-performing sales teams, ideally in retail or virtual banking. They will be able to leverage their expertise in Voice, Video, and Chat capabilities to enhance customer engagement and retention.

This role requires a strong understanding of home loan retention strategies, customer needs, and banking operations. The successful candidate will possess strategic thinking skills, with the ability to influence senior stakeholders, balance priorities, and deliver outcomes.

We're looking for someone who can inspire, develop, and engage teams, fostering a positive and growth-oriented culture. A results-driven mindset is essential, with demonstrated success in achieving key performance metrics, such as NPS, customer growth, and digital performance.

Benefits
  • A dynamic work environment that values diversity and flexibility
  • Opportunities for professional growth and development
  • A comprehensive range of employee benefits

Join us at Westpac Group, where you'll have the opportunity to shape the future of banking and make a meaningful impact on our customers' lives.