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Strategic Account Business Partner

2 weeks ago

Brisbane, Queensland, Australia Lightspeed Full time
Unlock Career Opportunities with Lightspeed

At Lightspeed, we're passionate about powering the businesses that make the backbone of the global economy. Our one-stop commerce platform empowers merchants to innovate and simplify their operations. As a Strategic Account Manager, you'll play a crucial role in driving retention and expansion of our highest valued customers in the Hospitality industry.

Key Responsibilities Include:
* Develop strategic plans to drive retention and expansion of key customer accounts
* Collaborate with cross-functional teams to ensure seamless delivery of projects and initiatives
* Build and maintain strong relationships with key decision-makers at our top-tier customers
* Provide thought leadership on industry trends and best practices to drive business growth
* Identify opportunities to upsell and cross-sell our solutions to key customers
* Develop and execute go-to-market strategies to drive adoption of our products and services
* Analyze customer data to identify trends and areas for improvement

What We Offer
At Lightspeed, we're committed to providing a dynamic and supportive work environment. Our benefits package includes unlimited paid time off policy, flexible working policy, work remotely from anywhere in the world for up to 60 days per year, health and wellness benefit of $500 per year, mental health online platform and counselling & coaching services, paid leave and assistance for new parents, LinkedIn Learning license, volunteer day, dog friendly environment, incredible snack bar filled with a variety of snacks & drinks, weekly catered lunches for the entire office, dedicated Wellness Room for your physical and mental health needs, during working hours, exciting events hosted regularly by our Melbourne Culture Club, and awesome office space located in Southbank, VIC.

About Us
Founded in Montréal, Canada in 2005, Lightspeed has grown to become a global leader in cloud commerce solutions. With teams across North America, Europe, and Asia Pacific, we serve retail, hospitality, and golf businesses in over 100 countries. Our mission is to empower businesses to innovate and simplify their operations. Join us in shaping the future of commerce and making a lasting impact on the businesses we serve.

Get Ready to Make a Difference
If you're passionate about driving business growth, building strong relationships, and delivering exceptional results, we want to hear from you Apply now to become a part of our dynamic team and start unlocking your career potential with Lightspeed

We Are an Equal Opportunity Employer
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.