Student Services Manager
6 days ago
We are seeking a highly skilled and experienced Student Services Manager to lead our Program Specialist Teams at the University of New South Wales.
About the Role:
- Manage the day-to-day operations of a team, including staff rostering, service delivery, and the recruitment, training, supervision, and development of staff in line with UNSW procedures.
- Work collaboratively with others to deliver a professional, integrated, effective, and consistent approach to the completion of processes, functions, and services.
- Contribute to continuous business improvement projects across Student Services.
Requirements:
- Extensive experience within the Higher Education student services, ideally in a supervisory capacity.
- Proven experience coaching and developing a high-performing team that drives innovation and continuous improvement in a fast-paced, changing business environment.
- Demonstrated experience of operating in a customer service environment and providing advice to stakeholders on complex and sensitive matters.
Benefits:
- Career progression opportunities.
- Access to up to 17% Superannuation contributions.
- Additional leave loading payments.
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