
Dynamic Operations Team Member
1 day ago
We are seeking a highly skilled Workforce Planner to join our operations team.
This is a key role that requires expertise in data-led decision-making, collaboration, and delivering operational excellence at scale.
Responsibilities- Partner with operations leadership to align workforce planning with business strategy and site needs.
- Support workforce planning across forecasting, scheduling, rostering, mobilisation, and real-time optimisation.
- Collaborate cross-functionally (HR, IT, Finance, HSE, Supply Chain) to ensure seamless service delivery.
- Develop tailored workforce optimisation strategies for each village to boost efficiency and labour cost control.
- Use workforce management systems to streamline planning processes and analyse performance.
- Drive continuous improvement initiatives based on operational data and trend analysis.
- Ensure compliance with enterprise agreements and rostering conditions, and maintain qualification and induction records.
- Assist with labour modelling and 'what-if' analysis to support operational and financial planning.
- Tertiary qualification in Business, Finance, Technology or Law.
- Demonstrated experience in workforce/resource planning, rostering, or logistics within hospitality or village accommodation environments.
- Strong understanding of workforce operating models and planning methodologies.
- Solid experience in JD Edwards comprehensive ERP solution in streamlining operations and improving efficiency.
- Proven ability to optimise complex operations while balancing client needs and internal resource constraints.
- Solid working knowledge in process analysis and process mining activities to implement and embed industry best practice.
- Solid grasp of business operations and best practice frameworks for workforce management.
- Demonstrated experience reporting on workforce planning Key Performance Indicators.
- Analytical thinker with advanced MS Office suite skills including Excel.
- JDE (JD Edwards) enterprise resource planning software suite (Oracle).
- Kronos Time and Attendance platform with integrated workforce management tools.
- Strong communicator, collaborator, and problem-solver.
- Highly organised and capable of prioritising in a dynamic environment.
- Proficient in the use of digital systems and programs for analysis, reporting and management.
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