Sales Advisor

1 month ago


Sydney, New South Wales, Australia Jo Malone London Full time

About the Role:

We are seeking a talented Sales Advisor to join our team at Jo Malone London. As a key member of our sales team, you will provide exceptional customer service and sales support to our customers, ensuring a unique and inspirational in-store experience.

Key Responsibilities:

  • Provide welcoming, authentic, and personalized service to customers to achieve sales and customer service targets.
  • Build collaborative working relationships with the team to ensure the store meets high standards of visual merchandising.
  • Use exceptional people skills to educate, inspire, and delight customers.
  • Work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous retail industry or guest services experience is desirable, preferably within beauty.

What We Offer:

  • Excellent training and development opportunities.
  • A competitive remuneration and benefits package.
  • Access to Perkbox, a benefits platform providing discounts at over 350 retailers.
  • Personal merchandise opportunities.
  • Paid parental leave and a unique online stay-in-touch program for working parents.
  • An Employee Assistance Program (EAP) for personal wellbeing.
  • Birthday leave and learning and education opportunities.

Qualifications:

  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous experience with retail point-of-sale software is desirable.
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

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