Professional Communications Officer

7 days ago

Richmond, Australia REA Group Full time

The REA Group is seeking a highly skilled and organized Communications Coordinator to join their Corporate Communications, Events & Franchise Marketing team. As part of the Financial Services business, this role plays a crucial part in creating engaged, informed, and connected Mortgage Choice broker networks.

This challenging position involves providing essential support in crafting and delivering accurate, timely, and error-free communications to various stakeholders, including broker networks, internal teams, and external audiences. Additionally, it requires collaborating with other critical engagement initiatives such as the Mortgage Choice Charity Foundation and industry awards submissions.

A successful candidate will possess exceptional attention to detail, be highly organized, and have a deep desire to learn about and apply communications best practices. They will also be adept at herding cats and imposing order on chaos, ensuring that all tasks are completed efficiently and effectively.

The core responsibilities of this role include:

  • Working closely with the Broker Communications Manager and Senior Manager Communications & Engagement to deliver strategic plans for broker communications and engagement initiatives.
  • Managing the Broker Engagement Calendar, ensuring all network communications and activities are recorded and delivery schedules are effectively managed for maximum impact.
  • Assisting with the coordination and delivery of broker communications initiatives, taking ownership of BAU communications, preparing comms plans, and owning some change initiatives.
  • Providing communications support to other areas of the team, including Marketing, Events, and Corporate Communications across a range of communications materials and diverse audiences.
  • Writing and editing high-quality, error-free content delivered to deadline.
  • Analysing the performance of content and identifying ways to increase the effectiveness of broker communications.
  • Running professional webinars via Zoom for the broker network and internal teams.
  • Updating and maintaining relevant sections of online resources such as the Help Centre and The Garage.

As a valued member of the team, you will also be involved in or own stretch goals/projects where you can shape the world around you. These may include refreshing the structure and design of broker communications, streamlining internal communications processes, growing the reach and impact of cornerstone cultural programs, and managing and developing industry award submissions.

To excel in this role, you will need:

  • 3–5 years of experience in a communications, media, or PR role.
  • Experience using HubSpot or similar CRM platforms for eDM delivery.
  • A tertiary qualification in Communications or a related discipline.
  • Exceptional copywriting skills and experience across a range of editorial materials and channels.
  • The ability to deliver high-quality copy to brief and within deadline.
  • Exceptional organisation and time management skills, with experience working in a fast-paced and agile environment.
  • The people skills to build relationships with a range of stakeholders at varying levels of the organisation.
  • Solid tech skills (Word, PowerPoint, Excel, Adobe, Zoom, CRM experience).
  • A can-do, 'get it done' attitude and positive approach.

We estimate the annual salary for this role to be around $65,000 – $85,000 depending on your level of experience and qualifications. If you are passionate about communications and want to be part of a dynamic team, we encourage you to apply.

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