Retail Sales Associate

3 weeks ago

Morayfield, Queensland, Australia Cash Converters Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Assistant to join our team at our Morayfield Store. As a Retail Assistant, you will be responsible for providing exceptional customer service and selling a diverse range of products within our retail department.

Key Responsibilities:

  • Provide great customer service and sell a diverse range of products
  • Build long-term customer relationships and work towards meeting sales targets
  • Negotiate with customers to find win-win solutions
  • Assist customers in researching pricing and features for various stock items
  • Introduce customers to our online platform if we do not have what they are looking for

About You

We are looking for someone with previous customer service experience, although it is not essential. You will be a friendly and welcoming individual who can understand our customers' needs. You will also be able to think on your feet and be a natural problem solver.

Requirements:

  • Previous customer service experience (preferred but not essential)
  • Friendly and welcoming demeanor
  • Ability to think on your feet and be a natural problem solver
  • Willingness to develop skills and knowledge to other areas of the business

What's On Offer

We offer a range of benefits, including:

  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers
  • Monday to Sunday trading
  • Real career development opportunities
  • Ongoing quarterly store and team bonuses
  • Paid parental leave
  • Salary packaging for a novated car lease available
  • Health insurance discounts (Bupa & HBF)
  • 30% in-store discount
  • Plus, access to our wellness activities: Move, Munch, Money, and Mind

About Us

Cash Converters is a proudly homegrown Australian business that has been making life possible for our customers since 1984. We are a leading retailer of second-hand goods and personal finance solutions, with a strong commitment to diversity, inclusion, and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation, and abilities to apply.

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