
Frontline Customer Experience Associate
5 days ago
Customer Service Specialist
We are looking for exceptional individuals to join our frontline team. We prioritize customer satisfaction and strive to create memorable experiences.
About the Role:
- Deliver outstanding customer service, responding promptly and professionally to all queries
- Promote products and offers through effective in-store communication
- Operate point of sale and manage fuel/stock deliveries with precision
- Maintain a safe working environment by adhering to health and safety protocols
- Ensure premium presentation of our stores, meeting high standards of cleanliness and display
Required Skills & Qualifications:
- Previous retail and customer service experience is highly valued
- A confident attitude and energetic approach to work
- Excellent customer service skills, attention to detail, and ability to resolve issues efficiently
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively
- Solutions-focused communicator with excellent verbal and written skills
Benefits:
- Competitive pay rate and bonus structure
- Access to exclusive discounts and cashback opportunities
- Save on fuel with our Team Fuel Discount program
- Employee well-being programs, including flu vouchers and counseling services
- 12 weeks paid parental leave for primary caregivers, plus keeping in touch days and parental leave vouchers
- Opportunity to grow your career across our expanding national network
About Us:
Our organization brings a wealth of experience from over 6,000 fuel and convenience sites across Europe and the US to our Retail Operations in Australia.
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