Customer Experience Team Lead
1 week ago
We are seeking a dynamic and skilled professional to lead our customer service and engagement functions.
This role involves overseeing the day-to-day operations of our customer service team, managing complaint resolution, and driving initiatives that build trust, strengthen community connections, and enhance ratepayer satisfaction.
We're passionate about delivering exceptional service and shaping a positive customer experience. If you're looking to make a meaningful impact on a growing community, this is your chance to thrive.
- Demonstrated experience in customer-facing roles with a strong focus on providing excellent service.
- Proven ability to manage teams and drive results-oriented initiatives.
- Strong communication and interpersonal skills.
As a valued member of our team, you'll have the opportunity to grow and develop in a supportive environment. We encourage applications from candidates who share our commitment to delivering exceptional service and building strong community connections.
This full-time position offers:
- A competitive salary package.
- A 9-day fortnight and 19-day month.
- 22 days annual leave.
- Supportive team environment and professional development opportunities.
We look forward to receiving your application
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