HVAC Service Technician

3 weeks ago

Sydney, New South Wales, Australia Vertiv Full time
About the Role

We are seeking a highly skilled HVAC Service Technician to join our team at Vertiv. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our customers' critical infrastructure.

Key Responsibilities
  • Plan and execute customer service maintenance visits in a structured and methodical manner.
  • Accurately record hours worked, call out and response times using our digital reporting tool.
  • Complete field service reports for every maintenance and service call attended.
Operational Delivery
  • Carry out commissioning, service maintenance, and after-hours service commitments in a professional and efficient manner.
  • Maintain relationships with customers through professional interactions and provide customer feedback to the Vertiv team.
  • Stay up-to-date with training requirements across multiple Vertiv technologies.
  • Maintain the company vehicle and personal appearance to the appropriate company standard.
  • Manage personal onboard spares inventory, record, and report inventory use.
WHS, Environment, and Quality
  • Comply with all Work, Health & Safety, Environment, and Quality obligations.
  • Actively promote safety in the workplace.
Daily Work Duties and Expectations
  • Hold a valid driver's license (may involve visits to remote sites).
  • Be prepared for overnight or longer trips.
  • Work as a lone worker after hours and be on an on-call roster.
  • Attend customer service calls.
  • Use ladders, scissor lifts, and scaffolding.
  • Work in tight and restricted locations.
  • Work on and around energized electrical equipment.
  • Work on live refrigerant lines and pressure vessels.
  • Work at heights (requires Work at Heights Training and refreshed every 5 years).
  • Work on HVAC mechanical systems that may involve awkward body positions.
  • Lift, carry, and relocate equipment and components (compressors, gas bottles, etc.).
Requirements
  • Hold a Mechanical Trade Certificate (state defendant).
  • Hold a Restricted Electrical License.
  • Hold a Refrigerant Handling License.
  • Have technical knowledge of data centers, telecom, commercial, and industrial or similar industries.
  • Have a proven track record within the Air – Conditioning or other precision cooling industry as a service technician.
  • Have thermal controls and networking knowledge.
  • Be proficient in Microsoft Office.

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