Luxury Hotel Concierge in Brisbane Opportunity
1 week ago
About Us
">The Star Entertainment Group is a leading gaming and hospitality company with a reputation for excellence.
">We are seeking a highly skilled Concierge to join our team at The Star Brisbane, a luxury hotel and casino located in the heart of the city.
">As a Concierge, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
">You will oversee the daily operations of the Concierge Desk, fostering a positive guest experience and welcoming atmosphere.
">Your key responsibilities will include:
">- ">
- Ensuring the effectiveness of the Concierge Desk, Bell Desk, and Porte Cochere operation, with a strong focus on enhancing guest experiences;">
- Demonstrating our dedication to service excellence by effectively implementing and delivering The Star's core values;">
- Creating and maintaining relationships with internal and external suppliers to optimise the guest experience;">
- Driving excellence through guest service and assisting in handling guest feedback;">
In this role, you will have the opportunity to work with a talented team and contribute to the success of our luxury hotel and casino.
">We offer a competitive salary package, including:
">- ">
- An estimated annual salary of $90,000 - $120,000, depending on experience;">
- Complimentary buffet meal on every shift;">
- Discounted parking available in the city;">
- Up to 30% Discounts across award-winning restaurants and accommodation;">
- An organisation that values diversity, teamwork, and being your best self;">
- Supportive leadership team;">
- Paid Parental leave from Day 1, Secondary Carer's leave also on offer;">
- Mental Health and Wellbeing services;">
- Endless career growth and opportunities to learn and develop your career;">
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
">Only candidates who meet the requirements and are selected for an interview will be contacted.
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