Financial Service Representative

1 week ago

Lismore, Australia beBeeCustomer Full time $50,000 - $83,300
Customer Experience Specialist

We are seeking a Customer Experience Specialist to join our team in Ballina, Australia. As a key member of our branch, you will be empowered to make a positive difference for customers and communities.

Our people are customer-obsessed, prioritising the needs and satisfaction of the customer above all else. This mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer-centric company in Australia and New Zealand.

Key Responsibilities
  • Support our Ballina branch by being the first point of contact for our customers.
  • Identify the most suitable products and services for customers, including account opening, unsecured lending and banking transactions.
  • Demonstrate our Smarter Banking options (self-service and digital) for customers, making banking simple, easy and secure.
What We're Looking For
  • A passion for delivering quality, gold-class experiences for our diverse range of customers.
  • A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
  • Customer-centric thinking and an appreciation for inclusion and the diversity of our customers.

No prior banking experience is required – full training is provided.

Career Development Opportunities

All new Customer Experience Specialists will benefit from our tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success.

We also offer:

  • Access to banking and financial services discounts.
  • An extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.

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