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Service Delivery Professional
1 week ago
Calleo Australia is dedicated to addressing the complex challenges faced by the Australian health system, striving to deliver high-quality healthcare services nationwide.
To achieve this vision, we are committed to developing and implementing evidence-based policies and programs that empower our clients and stakeholders.
- We aim to drive positive change through targeted training initiatives, incentives, and regulations that promote a sustainable, well-trained, and distributed healthcare workforce.
- We also focus on bridging gaps in healthcare distribution, particularly in rural areas, through innovative outreach services.
- Ultimately, our goal is to improve the overall quality of the healthcare workforce through tailored training programs, policy frameworks, and national regulatory support.
This role is pivotal in supporting the achievement of timely and accurate outcomes within legislative and policy guidelines. As a Case Manager, you will collaborate with internal and external stakeholders to address policy, program, or operational matters, ensuring responsiveness to stakeholder needs and expectations.
Key Accountabilities:- Make informed decisions based on policy applications, best practices, and established procedures.
- Prepare comprehensive advice through various documentation formats, including briefs, correspondence, and reports.
- Contribute to the development of work priorities and practices, ensuring efficient workflow and continuous improvement.
- Proven experience in program implementation or case management.
- Excellent written and verbal communication skills.
- Strong interpersonal skills, facilitating effective relationships with stakeholders.
- Ability to apply sound judgment and subject matter expertise to inform policy and program decisions.
- Demonstrated ability to take ownership of work and contribute to team success.
- Exceptional organisational and time management skills, including prioritisation and meeting deadlines.