Senior Retail Operations Manager

20 hours ago

Perth, Western Australia beBeeRetail Full time $78,000 - $78,600

Job Title: Senior Retail Operations Manager

Job Overview:

We are seeking a highly motivated and experienced retail professional to lead our high-performing sales team and make a significant impact in our business. This is a unique opportunity to take on a leadership role and contribute to a customer-focused approach.

The ideal candidate will have proven experience in retail management, preferably in the automotive industry, with a strong track record of driving sales growth and improving operational efficiency.

As Senior Retail Operations Manager, you will be responsible for overseeing daily dealership operations and retail sales performance, leading, motivating, and training the sales team to exceed targets.

You will also develop marketing campaigns and in-store promotions, manage vehicle inventory and supplier relationships, and ensure exceptional customer service and handle escalated issues.

Furthermore, you will analyze sales metrics and implement performance strategies, maintain compliance with regulations and dealership policies, and identify opportunities for process improvements.

Key Responsibilities:

  • Oversee daily dealership operations and retail sales performance.
  • Lead, motivate, and train the sales team to exceed targets.
  • Develop marketing campaigns and in-store promotions.
  • Manage vehicle inventory and supplier relationships.
  • Ensure exceptional customer service and handle escalated issues.
  • Analyze sales metrics and implement performance strategies.
  • Maintain compliance with regulations and dealership policies.
Requirements:
  • Proven experience in retail management, preferably in the automotive industry.
  • Strong leadership and team-building skills.
  • Excellent customer service and communication abilities.
  • Fluent in English and one additional language (Spanish, Portuguese, or any second language highly valued).
  • Knowledge of financing options and vehicle sales processes.
  • Australian work rights (visa sponsorship may be considered for the right candidate).

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