
Chief Fashion Operations Director
2 weeks ago
We are passionate about what we do. Our values include teamwork, passion, curiosity, diversity, sustainability, creativity, humility, and customer satisfaction.
At Zara, we seek a leader who is passionate, motivated, customer-oriented, and dynamic with something different to contribute. This person should be detail-oriented, creative, proactive, looking for a challenging yet rewarding career in fashion.
Our ideal candidate loves fashion, celebrates self-expression, and enjoys transmitting this passion to customers and their team. They have excellent analysis, prioritization, and organizational skills. They also have a track record of commerciality, people management, and an understanding of customer service.
This leader is a business professional and an integral part of our global image. Their strong leadership skills and retail experience set the example for their team while managing store operations in accordance with company standards.
- Lead, motivate, and develop their team in accordance with company's standards and guidelines.
- Manage budgets and targets, analyzing efficiency to achieve company objectives.
- Drive sales and achieve KPIs across all departments.
- Plan and manage store rostering alongside department managers.
- Maintain up-to-date knowledge of products and promotions.
- Use industry knowledge to conduct market research, delivering feedback to Head Office.
- Manage deliveries and stock replenishment.
- Conduct store briefings and prepare updates on priorities and operations.
- Provide exceptional customer experiences.
- Ensure a safe and healthy work environment free from discrimination, harassment, bullying, violence, and any inappropriate behavior.
About You:
- Passionate about leading teams to success.
- Confident communication skills.
- Business-minded and driven to succeed.
- 4+ years' experience managing large teams.
- Ability to multitask and prioritize in fast-paced environments.
- Desire professional growth and inspire the same in your team.
- Availability to work 38 hours per week, committing to a set roster with mix of weekdays & weekends.
About Us:
We are one of the largest fashion distribution groups in the world. Our brands represent style, identity, and transformative power of fashion. We champion diversity and inclusion, fostering environments where everyone feels valued and respected.
Our mission is to create supportive and respectful atmospheres where every individual can thrive. If you require adjustments during the recruitment process, please reach out to our team.
We are committed to ensuring safe and healthy workplaces for all, free from discrimination, harassment, bullying, or violence of any kind.
Please note that due to high volume of applications, only shortlisted candidates will be contacted. Thank you for your interest in working with us at Zara.
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