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Driving Customer Loyalty through Exceptional Post-Purchase Service

2 weeks ago

Adelaide, South Australia beBeeCustomerCentric Full time $80,000 - $120,000
Post-Purchase Service Manager

We are seeking an experienced professional to provide exceptional service to our valued customers after the sale of a vehicle.

About Us

We are a leading provider of automotive services, committed to delivering high-quality experiences to our customers. Our team of experts is dedicated to providing outstanding support and ensuring customer satisfaction.

Key Responsibilities

The successful candidate will be responsible for developing and implementing strategies to drive customer loyalty and retention. Key responsibilities include:

  • Providing exceptional post-purchase service to customers
  • Identifying and addressing customer needs
  • Developing and implementing effective sales strategies
  • Conducting training sessions to enhance product knowledge
  • Achieving sales targets and driving revenue growth
Requirements

To be successful in this role, you will need:

  • Experience in sales, preferably in the automotive industry
  • Strong customer relationship management skills
  • Excellent communication and negotiation skills
  • Ability to work independently and as part of a team
Benefits

This is a mid-senior level full-time position, offering a hybrid work environment and opportunities for career growth and development.

Industry

This role is within the motor vehicle manufacturing industry.