Patient Services Officer
2 weeks ago
Job Summary:
We are seeking an experienced Patient Services Officer to join our team at GenesisCare. As a key member of our administrative team, you will provide exceptional support to our clients and staff, ensuring a seamless and efficient experience.
Key Responsibilities:
- Provide administrative support to clients and staff, maintaining a professional and caring demeanor in a fast-paced environment.
- Act as the first point of contact for patients, providing excellent customer service via phone and in-person interactions.
- Manage patient records, filing, and data entry with accuracy and attention to detail.
- Coordinate appointments, consultations, and billing processes, ensuring timely and efficient service.
- Collaborate with the team to maintain a smooth-running clinic, prioritizing tasks and adapting to changing circumstances.
Requirements:
- Proven experience in a patient-facing role, with a strong focus on customer service and administrative support.
- Excellent organizational and communication skills, with the ability to work effectively in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms is highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organizational skills.
Benefits of Joining Our Team:
- Opportunity to work with a highly progressive and passionate team of healthcare professionals.
- Supportive environment with excellent management and career development opportunities.
- Chance to be part of a close-knit team, thriving in a fast-paced and challenging role.
About GenesisCare:
GenesisCare is a leading healthcare provider, united by a common purpose: to design care experiences that deliver the best possible life outcomes. Our team of healthcare professionals and support staff are dedicated to delivering exceptional patient care and service.
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